topic Re: Weak wifi in Broadband

Weak wifi

4glazegirls — Thu, 02 Jan 2025 18:05:58 GMT

Hey - I'm still struggling with weak WiFi signal where previously all has been well for years - I previously tried all the resets and spoke to you a few weeks ago I have tried disconnecting the netgear but still experience the same issues when certain devices are disconnected, could this be an issue with the hub and or the extender itself? Many Thanks Neil

Re: Weak wifi

Tom-W19 — Fri, 03 Jan 2025 09:45:18 GMT

Hi @4glazegirls

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147