Single app blocked by network

conrik — Thu, 02 Jan 2025 23:05:32 GMT

I've played a game app called Fishdom (by Playrix.com) for 4-5 years. In last month it suddenly will not connect to my Sky Broadband Network at home, yet it connects to 4g and to networks away from my house, and when I use a VPN at home.
I have checked every setting on Broadband Shield. I've deleted the game and reinstalled. And done the same with the router. Turned everything on and off multiple times. The block remains. Applies whether trying to connect via iPhone or via iPad. All other apps connect easily and consistently. There must be a way the router is blocking this game but I am damned if I can find out how.

Help?

Re: Single app blocked by network

Chrisee — Fri, 03 Jan 2025 07:18:39 GMT

@conrik check the setting for Broadband Shield in the My Sky appas that can block online gaming as a catagorybut thst would block other games as well. However one other possible explanation is the server is blocking your IP address for some reason . You can normally force a change of IP address by powering down your hub for an hour

topic Re: Single app blocked by network in Broadband

Single app blocked by network

Re: Single app blocked by network