https://helpforum.sky.com/t5/Broadband/Sky-q-not-working/m-p/4869478#M454906 <P>we have connected our new broadband skybox recently and our main sky Q box and our two sky Q mini boxes are not connecting.</P> Thu, 02 Jan 2025 22:52:26 GMT Ranj171 2025-01-02T22:52:26Z https://helpforum.sky.com/t5/Broadband/Sky-q-not-working/m-p/4869478#M454906 <P>we have connected our new broadband skybox recently and our main sky Q box and our two sky Q mini boxes are not connecting.</P> Thu, 02 Jan 2025 22:52:26 GMT https://helpforum.sky.com/t5/Broadband/Sky-q-not-working/m-p/4869478#M454906 Ranj171 2025-01-02T22:52:26Z https://helpforum.sky.com/t5/Broadband/Sky-q-not-working/m-p/4869536#M454922 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4294678">@Ranj171</a>&nbsp;if by the term "new briadband Sky box" you mean the white Sky Max hub then therecarecfhanges to how thst connects to Sky Q TV boxes. Unlike the older black Sky hubs the new hubs are not compatable with the WiFi mesh system Sky Q uses. The Q minis cannot normally connect to the new hub instead you connectvthe main Q bix to the new hub and then connect the Q minis to the main box. If your main Q box is further from the hub than the Q minis you can hit issues.</P> <P>&nbsp;</P> <P>This page explains the steps&nbsp;<A href="https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub" target="_blank">https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub</A></P> Fri, 03 Jan 2025 07:24:20 GMT https://helpforum.sky.com/t5/Broadband/Sky-q-not-working/m-p/4869536#M454922 Chrisee 2025-01-03T07:24:20Z