https://helpforum.sky.com/t5/Broadband/Boardband/m-p/4869227#M454846 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4294197">@Paigehickie</a>&nbsp;<BR />In case you’re not aware you aren’t directly contacting Sky Customer Services on here. We are mainly customers trying to help other customers.</P> <P><BR />Are you cancelling broadband altogether or are you switching to another provider?<BR /><BR />The one touch switch should allow you to change providers by contacting the new ISP. If you are cancelling Broadband/Talk altogether you need to contact Sky and give the required notice of 14 days. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges. <BR /><BR />Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. <STRONG>Remember to keep any proof of posting indefinitely.</STRONG></P> Thu, 02 Jan 2025 17:53:52 GMT Daniel0210 2025-01-02T17:53:52Z https://helpforum.sky.com/t5/Broadband/Boardband/m-p/4868984#M454793 <P>Hi I want to know how much notice I need to give you for me to leave sky. &nbsp;</P> Thu, 02 Jan 2025 15:15:19 GMT https://helpforum.sky.com/t5/Broadband/Boardband/m-p/4868984#M454793 Paigehickie 2025-01-02T15:15:19Z https://helpforum.sky.com/t5/Broadband/Boardband/m-p/4869227#M454846 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4294197">@Paigehickie</a>&nbsp;<BR />In case you’re not aware you aren’t directly contacting Sky Customer Services on here. We are mainly customers trying to help other customers.</P> <P><BR />Are you cancelling broadband altogether or are you switching to another provider?<BR /><BR />The one touch switch should allow you to change providers by contacting the new ISP. If you are cancelling Broadband/Talk altogether you need to contact Sky and give the required notice of 14 days. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges. <BR /><BR />Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. <STRONG>Remember to keep any proof of posting indefinitely.</STRONG></P> Thu, 02 Jan 2025 17:53:52 GMT https://helpforum.sky.com/t5/Broadband/Boardband/m-p/4869227#M454846 Daniel0210 2025-01-02T17:53:52Z