topic Re: Wifi in Broadband

Wifi

Richa5 — Mon, 30 Dec 2024 13:39:22 GMT

Our devices (phones, laptops, TV) aren't connecting to WiFi since yesterday (29/12/2024).

We've tried usual things such as pressing reset button and switch while Sky box off and kn again but still same issues (all the lights on sky box seem ti be on as normal)

Re: Wifi

Addie15 — Tue, 31 Dec 2024 08:41:58 GMT

Hi there, @Richa5. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Wifi

Addie15 — Thu, 02 Jan 2025 08:56:28 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.