topic Re: No internet , green flashing light in Broadband

No internet , green flashing light

bonniesky — Mon, 16 Dec 2024 20:38:52 GMT

Had fibre installed at end of nov had more days without internet than with , keep getting green flashing light on router

Re: No internet , green flashing light

Chrisee — Tue, 17 Dec 2024 08:04:57 GMT

@bonniesky the fault where the white Sky Max hub has a green flashing light requires Sky to get Openreach to sort out the issue. I am therefore escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

Re: No internet , green flashing light

Mr+Flibbles+86 — Tue, 17 Dec 2024 08:40:59 GMT

Thanks for escalating this. We’ve sent an invite to chat.

Re: No internet , green flashing light

Chrisheappey — Wed, 01 Jan 2025 21:42:08 GMT

Did you manage to get this fixed. Openreach could not fix my issue.

Re: No internet , green flashing light

bonniesky — Thu, 02 Jan 2025 08:21:35 GMT

No , I have since left Sky and joined BT, no issues at all with them works perfectly