https://helpforum.sky.com/t5/Broadband/Wifi-down/m-p/4868020#M454503 <P>Wifi is not working I have done the reset etc and still not working&nbsp;</P> Wed, 01 Jan 2025 15:24:43 GMT SarahT10987 2025-01-01T15:24:43Z https://helpforum.sky.com/t5/Broadband/Wifi-down/m-p/4868020#M454503 <P>Wifi is not working I have done the reset etc and still not working&nbsp;</P> Wed, 01 Jan 2025 15:24:43 GMT https://helpforum.sky.com/t5/Broadband/Wifi-down/m-p/4868020#M454503 SarahT10987 2025-01-01T15:24:43Z https://helpforum.sky.com/t5/Broadband/Wifi-down/m-p/4868025#M454505 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4293362">@SarahT10987</a>&nbsp;</P> <P>The first thing to do is check to see if there are any outages nearby via this link <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P>&nbsp;</P> <P><SPAN>(This should determine if there's an identified fault affecting multiple households)</SPAN></P> <P>&nbsp;</P> <P><SPAN>If there aren't any then try running the line test here <A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></SPAN></P> <P><SPAN>You can also run the test via the MySky app on a mobile data connection.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</SPAN></P> Wed, 01 Jan 2025 15:32:50 GMT https://helpforum.sky.com/t5/Broadband/Wifi-down/m-p/4868025#M454505 Daniel0210 2025-01-01T15:32:50Z https://helpforum.sky.com/t5/Broadband/Wifi-down/m-p/4868043#M454510 <P>Thanks done all advised before I put the post up&nbsp;</P> Wed, 01 Jan 2025 15:48:52 GMT https://helpforum.sky.com/t5/Broadband/Wifi-down/m-p/4868043#M454510 SarahT10987 2025-01-01T15:48:52Z