https://helpforum.sky.com/t5/Broadband/My-Wifi-keeps-dropping-out/m-p/4867822#M454463 We have similar issue very stuttery and freezing frames with out of lip sync very bad at mo we r in maidenhead Berks Got lip sync back by using settings going to pics and sounds and changing to 20 Oms from zero Wed, 01 Jan 2025 11:27:10 GMT Linda-28 2025-01-01T11:27:10Z https://helpforum.sky.com/t5/Broadband/My-Wifi-keeps-dropping-out/m-p/4867390#M454351 <P>the problem may last for a few seconds or a minute. I've run all the checks which shows no issues. the problems persists and happens several times a day, then no problems for a day or two. The following is a sample of the error log.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cjg21_0-1735663476986.png"><img src="https://helpforum.sky.com/skins/images/77285BAF0DB2EE67782602C684213018/responsive_peak/images/image_not_found.png" alt="cjg21_0-1735663476986.png" /></span></P><P>&nbsp;</P> Tue, 31 Dec 2024 16:45:26 GMT https://helpforum.sky.com/t5/Broadband/My-Wifi-keeps-dropping-out/m-p/4867390#M454351 cjg21 2024-12-31T16:45:26Z https://helpforum.sky.com/t5/Broadband/My-Wifi-keeps-dropping-out/m-p/4867492#M454375 <P>where in the UK are you, I am having the same issue and I am wondering if its nationwide?</P> Tue, 31 Dec 2024 18:57:23 GMT https://helpforum.sky.com/t5/Broadband/My-Wifi-keeps-dropping-out/m-p/4867492#M454375 K4ren 2024-12-31T18:57:23Z https://helpforum.sky.com/t5/Broadband/My-Wifi-keeps-dropping-out/m-p/4867758#M454450 <P>I'm in West Sussex&nbsp;</P><P>I suspect it's a damaged line due to all the recent storms, but I can't find a way of logging it with sky</P> Wed, 01 Jan 2025 10:03:03 GMT https://helpforum.sky.com/t5/Broadband/My-Wifi-keeps-dropping-out/m-p/4867758#M454450 cjg21 2025-01-01T10:03:03Z https://helpforum.sky.com/t5/Broadband/My-Wifi-keeps-dropping-out/m-p/4867810#M454460 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/33425">@cjg21</a>&nbsp;youhave to call Sky today but the lines will be very busy as there are not as many agents working due to the holiday.</P> Wed, 01 Jan 2025 11:23:56 GMT https://helpforum.sky.com/t5/Broadband/My-Wifi-keeps-dropping-out/m-p/4867810#M454460 Chrisee 2025-01-01T11:23:56Z https://helpforum.sky.com/t5/Broadband/My-Wifi-keeps-dropping-out/m-p/4867822#M454463 We have similar issue very stuttery and freezing frames with out of lip sync very bad at mo we r in maidenhead Berks Got lip sync back by using settings going to pics and sounds and changing to 20 Oms from zero Wed, 01 Jan 2025 11:27:10 GMT https://helpforum.sky.com/t5/Broadband/My-Wifi-keeps-dropping-out/m-p/4867822#M454463 Linda-28 2025-01-01T11:27:10Z