https://helpforum.sky.com/t5/Broadband/Upgrade-to-Sky-Fibre/m-p/4867129#M454263 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4292516">@MikeN1</a>&nbsp;the hub you received will connect to a Sky FTTC service simply usecthe cable you have for your current hub and connect it to the modem input.if the new hub is black it will connectvto your existing Q bixes just like your current hub.&nbsp;<BR /><BR /></P> <P>However if you have the new white Sky hub that can only connect to your main Q box directly. If that applies it may be better to wait until your full fibre connection is installed.</P> Tue, 31 Dec 2024 11:59:49 GMT Chrisee 2024-12-31T11:59:49Z https://helpforum.sky.com/t5/Broadband/Upgrade-to-Sky-Fibre/m-p/4867066#M454251 <P>Hi</P><P>im due to upgrade to Fibre on 3January, and have received a new router. Can I install before upgrade is complete? Also, if I do, will I still retain my Q services?&nbsp;<BR /><BR /></P><P>Thanks</P><P>mike</P> Tue, 31 Dec 2024 11:20:39 GMT https://helpforum.sky.com/t5/Broadband/Upgrade-to-Sky-Fibre/m-p/4867066#M454251 MikeN1 2024-12-31T11:20:39Z https://helpforum.sky.com/t5/Broadband/Upgrade-to-Sky-Fibre/m-p/4867129#M454263 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4292516">@MikeN1</a>&nbsp;the hub you received will connect to a Sky FTTC service simply usecthe cable you have for your current hub and connect it to the modem input.if the new hub is black it will connectvto your existing Q bixes just like your current hub.&nbsp;<BR /><BR /></P> <P>However if you have the new white Sky hub that can only connect to your main Q box directly. If that applies it may be better to wait until your full fibre connection is installed.</P> Tue, 31 Dec 2024 11:59:49 GMT https://helpforum.sky.com/t5/Broadband/Upgrade-to-Sky-Fibre/m-p/4867129#M454263 Chrisee 2024-12-31T11:59:49Z