topic Re: Poor wif in Broadband

Poor wif

Tneal123 — Fri, 27 Dec 2024 12:46:03 GMT

Hi, my wifi keeps dropping and out and the connection is really poor . I've done all but relevant tests , which indicate no problem , however the problems remain.

Thanks

Re: Poor wif

Mr+Flibbles+86 — Sat, 28 Dec 2024 10:19:22 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Poor wif

Addie15 — Mon, 30 Dec 2024 10:26:44 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks

Re: Poor wif

Abdulkhalid — Fri, 04 Apr 2025 08:19:05 GMT

My modem is giving intermittent fault please change it engineer also put down my modem needs to change

Re: Poor wif

Abdulkhalid — Fri, 04 Apr 2025 08:24:58 GMT

WiFi is poor

Re: Poor wif

Jules109 — Wed, 28 Jan 2026 18:42:30 GMT

Internet is not working l cannot access any apps

Re: Poor wif

JimM1 — Wed, 28 Jan 2026 18:58:59 GMT

@Jules109 Apps on what? Anything or everything else working?