topic Re: Internet Disconnection again and again in Broadband

Internet Disconnection again and again

AnastasiaP — Sun, 29 Dec 2024 12:23:56 GMT

My internet keeps disconnecting again and again. One moment it's ethernet connected, the next is disconnected and then shows wifi connected and then again ethernet connected.

Re: Internet Disconnection again and again

Addie15 — Mon, 30 Dec 2024 09:03:45 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet Disconnection again and again

Addie15 — Thu, 02 Jan 2025 08:48:26 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.