topic Re: Poor broadband in Broadband

Poor broadband

Dave-rossiter — Sun, 29 Dec 2024 09:36:28 GMT

TV is always losing sound and buffering, had engineer out but no different. New to Sky I'm not impressed

Re: Poor broadband

Addie15 — Mon, 30 Dec 2024 08:58:25 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Poor broadband

Addie15 — Thu, 02 Jan 2025 08:45:59 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.