topic Re: Wifi dropping in Broadband

Wifi dropping

Carchlmar — Sun, 29 Dec 2024 17:55:12 GMT

Sinve xmas eve my wifi is dropping a few times per day and now its just not connecting at all . Have pulled out every wire reconnected in the right places but still nothing

Re: Wifi dropping

DarylT — Sun, 29 Dec 2024 18:04:14 GMT

having exactly the same problem myself. supposed to have minimum 300mb , ookla speed test is telling me I have just over 8mb but sky's app is telling me its over 400mb, everything is painfully down here

Re: Wifi dropping

Carchlmar — Sun, 29 Dec 2024 18:12:02 GMT

Mine is saying just over 8 as well says theres an issue but when i run the test it says everythings fine and its definately not . Will contact sky tomorrow and see what they say.

Re: Wifi dropping

DarylT — Sun, 29 Dec 2024 18:22:35 GMT

same here, if I can get through to an actual person rather than their bot that tells me to use the app 😒🤞🏻🤞🏻

Re: Wifi dropping

Carchlmar — Sun, 29 Dec 2024 18:27:17 GMT

Good luck we will probably need it 🤣

Re: Wifi dropping

Melvyn1987 — Sun, 29 Dec 2024 18:41:46 GMT

Same issue wifi dropping on sky q box and anything connected to boosters.

Re: Wifi dropping

Becs1978 — Sun, 29 Dec 2024 18:49:24 GMT

I have the same issue, but the check on the app says it's all good. But, it's not.

Re: Wifi dropping

Melvyn1987 — Sun, 29 Dec 2024 19:52:42 GMT

Call sky they will run through a few tests and offer some options to resolve based on your circumstances.

Re: Wifi dropping

KazandNeil — Sun, 29 Dec 2024 20:14:27 GMT

The broadband checker app is complete garbage. It checks my WiFi and broadband whilst I'm connected to Internet through 5g. Complete joke