topic Re: Slow internet speed in Broadband

Slow internet speed

Notrjn — Sat, 28 Dec 2024 10:43:39 GMT

Had the slow Internet speed last month. The engineer visited the house and changed the box plug that provides the Internet. Now again same issue and I did the speed test in the sky and it says to book the engineer again to fix. Why do I have to book engineer again and again to fix the same problem ???

Re: Slow internet speed

Mr+Flibbles+86 — Sun, 29 Dec 2024 09:49:30 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Slow internet speed

Addie15 — Tue, 31 Dec 2024 09:55:47 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.