topic Re: Poor broadband in Broadband

Poor broadband

Francisonyegas — Fri, 27 Dec 2024 14:24:57 GMT

When I check the connections on the app is say ok and the speed looks good, but for about three weeks now I can use the broadband for Facebook, Instagram and all social media platforms. The speed is very poor

Re: Poor broadband

Mr+Flibbles+86 — Sat, 28 Dec 2024 10:20:20 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Poor broadband

Francisonyegas — Sun, 29 Dec 2024 04:35:04 GMT

I have not received any message for anyone to elp the situation. The network is so bad I am already planning on replacing sky.

Re: Poor broadband

Paul495 — Fri, 03 Jan 2025 12:25:16 GMT

When I say poor broadband it's the strength of the signal to my elexa my printer and my security cameras since I got the update I can’t get no signal to said items even 3 of them in same room one upstairs not working

Re: Poor broadband

Paul495 — Fri, 03 Jan 2025 12:37:08 GMT

My broadband is not conecting to my printer elexa and security cameras

Re: Poor broadband

Addie15 — Fri, 03 Jan 2025 14:09:36 GMT

Hi there, @Paul495. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147