topic Re: Broadband in Broadband

Broadband

Ellis9 — Sat, 28 Dec 2024 20:18:05 GMT

If I upgrade my broadband will that be my new total bill for my broadband or will it be added on top of my bill?

Re: Broadband

caesarome — Sat, 28 Dec 2024 20:28:28 GMT

You will pay the price of your new broadband package only, do note that on your next bill it might be more due to when this upgrade started and because we are billed in advance.

Re: Broadband

Ellis9 — Sat, 28 Dec 2024 21:17:01 GMT

Thank you for reply.

will these upgrades be added straight away or do I have to wait till next date

Re: Broadband

caesarome — Sat, 28 Dec 2024 22:16:36 GMT

They might be added to your next bill but if that is due in 14 days or less then it will appear on the following months bill but back dated to the date your new package started.

Re: Broadband

TimmyBGood — Sat, 28 Dec 2024 22:16:44 GMT

@Ellis9

That depends if the 'upgrade' is a speed increase on an existing circuit, or requires a replacement technology (copper to optical)