topic Broadband keeps dropping in Broadband

Broadband keeps dropping

Amo41 — Sat, 28 Dec 2024 16:37:41 GMT

Just turned off and on again for the third time today. Has been the same issue all week.

Amber light on router

The above seems to resolve the issue short term but keeps happening

Service check indicates no issues

Getting v annoying now

Re: Broadband keeps dropping

Mr+Flibbles+86 — Sun, 29 Dec 2024 09:59:40 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broadband keeps dropping

Addie15 — Tue, 31 Dec 2024 10:06:51 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.