topic Re: Have no Internet connection in Broadband https://helpforum.sky.com/t5/Broadband/Have-no-Internet-connection/m-p/4864419#M453538 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4000790">@humpy1</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 28 Dec 2024 11:20:07 GMT GD1 2024-12-28T11:20:07Z Have no Internet connection https://helpforum.sky.com/t5/Broadband/Have-no-Internet-connection/m-p/4864417#M453537 <P>Full fibre Internet connection not working&nbsp;</P> Sat, 28 Dec 2024 11:17:34 GMT https://helpforum.sky.com/t5/Broadband/Have-no-Internet-connection/m-p/4864417#M453537 humpy1 2024-12-28T11:17:34Z Re: Have no Internet connection https://helpforum.sky.com/t5/Broadband/Have-no-Internet-connection/m-p/4864419#M453538 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4000790">@humpy1</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 28 Dec 2024 11:20:07 GMT https://helpforum.sky.com/t5/Broadband/Have-no-Internet-connection/m-p/4864419#M453538 GD1 2024-12-28T11:20:07Z