https://helpforum.sky.com/t5/Broadband/How-to-stop-Sky-cancelling-order/m-p/4864376#M453519 <P>I've been waiting since October to have full fibre installed at my property. There were a series of delays from Openreach and now they are waiting for PTW from a neighbour. Our neighbour has requested more information about the works from Openreach and are waiting for their response.</P><P>&nbsp;</P><P>However, Sky have said they're going to cancel the order on the 31st December if they do not hear back. I've called multiple times to say that I do not want to order cancelled but no one seems to be able to help. Given it is Christmas time and we are still waiting on a response from Openreach, it seems completely unreasonable.</P><P>&nbsp;</P><P>Please can someone advise?</P> Sat, 28 Dec 2024 10:24:56 GMT PorridgeUnwelco 2024-12-28T10:24:56Z https://helpforum.sky.com/t5/Broadband/How-to-stop-Sky-cancelling-order/m-p/4864376#M453519 <P>I've been waiting since October to have full fibre installed at my property. There were a series of delays from Openreach and now they are waiting for PTW from a neighbour. Our neighbour has requested more information about the works from Openreach and are waiting for their response.</P><P>&nbsp;</P><P>However, Sky have said they're going to cancel the order on the 31st December if they do not hear back. I've called multiple times to say that I do not want to order cancelled but no one seems to be able to help. Given it is Christmas time and we are still waiting on a response from Openreach, it seems completely unreasonable.</P><P>&nbsp;</P><P>Please can someone advise?</P> Sat, 28 Dec 2024 10:24:56 GMT https://helpforum.sky.com/t5/Broadband/How-to-stop-Sky-cancelling-order/m-p/4864376#M453519 PorridgeUnwelco 2024-12-28T10:24:56Z