https://helpforum.sky.com/t5/Broadband/Fiber/m-p/4864247#M453475 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4289900">@Baz30</a>&nbsp;it would help if you can check which lights are going out on the hub before calling Sky. If it is the internet light it is lkiely to beca line issue, however if its the power light it is likely to be a faulty hub. See&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;for more detail.</P> Sat, 28 Dec 2024 07:23:13 GMT Chrisee 2024-12-28T07:23:13Z https://helpforum.sky.com/t5/Broadband/Fiber/m-p/4864204#M453464 <P>Have router about 6 months old.new fiber fitted 2 weeks ago it drops out 3 to 4 times a day I run the test on phone and it says&nbsp; it's fine and there's a problem with sky glass telly but there's no Internet when it drops out ligh goes out on router then after 5 min it flash then come back on . Any ideas please</P> Fri, 27 Dec 2024 22:46:58 GMT https://helpforum.sky.com/t5/Broadband/Fiber/m-p/4864204#M453464 Baz30 2024-12-27T22:46:58Z https://helpforum.sky.com/t5/Broadband/Fiber/m-p/4864247#M453475 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4289900">@Baz30</a>&nbsp;it would help if you can check which lights are going out on the hub before calling Sky. If it is the internet light it is lkiely to beca line issue, however if its the power light it is likely to be a faulty hub. See&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;for more detail.</P> Sat, 28 Dec 2024 07:23:13 GMT https://helpforum.sky.com/t5/Broadband/Fiber/m-p/4864247#M453475 Chrisee 2024-12-28T07:23:13Z