https://helpforum.sky.com/t5/Broadband/Only-1-green-ligt/m-p/4864083#M453438 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4289738">@Jayne44</a>&nbsp;</P> <P>Try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 27 Dec 2024 19:42:58 GMT caesarome 2024-12-27T19:42:58Z https://helpforum.sky.com/t5/Broadband/Only-1-green-ligt/m-p/4864045#M453431 <P>No Internet connection,only green power showing on router,I have switched off and on again and still only showing green light</P> Fri, 27 Dec 2024 19:01:07 GMT https://helpforum.sky.com/t5/Broadband/Only-1-green-ligt/m-p/4864045#M453431 Jayne44 2024-12-27T19:01:07Z https://helpforum.sky.com/t5/Broadband/Only-1-green-ligt/m-p/4864083#M453438 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4289738">@Jayne44</a>&nbsp;</P> <P>Try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 27 Dec 2024 19:42:58 GMT https://helpforum.sky.com/t5/Broadband/Only-1-green-ligt/m-p/4864083#M453438 caesarome 2024-12-27T19:42:58Z