https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863269#M453189 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4078349">@AsanAblyamitov</a>&nbsp;</P> <P>&nbsp;</P> <P>As <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328395">@Daniel0210</a>&nbsp;indicates, the combination of weekends, public holidays and seasonal workforce shortages will inevitably have an effect.</P> Thu, 26 Dec 2024 20:24:51 GMT TimmyBGood 2024-12-26T20:24:51Z https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863264#M453185 <P>Hi there!</P><P>&nbsp;</P><P>I booked a home move (broadband) at the date of completion; however the fastest date given on website for activation of new house is 8th of January 2025, meaning over 3 weeks since i have submitted reequest to move home...</P><P>&nbsp;</P><P>is it always takes this long to get activation in the new house? Cellular connection is very weak in my place, meaning i dont have any internet for a long period of time + plus during festive period with kids being at home... is there are chance how I can expedite this date? Both old and new houses have openreach modem so connection types are the same.&nbsp;</P> Thu, 26 Dec 2024 20:16:51 GMT https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863264#M453185 AsanAblyamitov 2024-12-26T20:16:51Z https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863265#M453186 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4078349">@AsanAblyamitov</a>&nbsp;</P> <P>It's a minimum of 2 weeks which would also have been affected by the Christmas and New Year bank holidays.&nbsp;<BR /><BR /></P> <P>My son signed up the Sky BB on 23 November and activation date was 17 December.&nbsp;<BR /><BR /></P> <P>The date you've been given will the earliest possible date.&nbsp;</P> Thu, 26 Dec 2024 20:22:17 GMT https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863265#M453186 Daniel0210 2024-12-26T20:22:17Z https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863268#M453188 <P>Thanks for letting me know. Do you know if sky will send me a new router or i will need to use my existing router but at the new house?&nbsp;</P> Thu, 26 Dec 2024 20:24:04 GMT https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863268#M453188 AsanAblyamitov 2024-12-26T20:24:04Z https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863269#M453189 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4078349">@AsanAblyamitov</a>&nbsp;</P> <P>&nbsp;</P> <P>As <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328395">@Daniel0210</a>&nbsp;indicates, the combination of weekends, public holidays and seasonal workforce shortages will inevitably have an effect.</P> Thu, 26 Dec 2024 20:24:51 GMT https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863269#M453189 TimmyBGood 2024-12-26T20:24:51Z https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863271#M453190 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4078349">@AsanAblyamitov</a>&nbsp;</P> <P>&nbsp;</P> <P>You take any existing Sky hardware with you (but not an Openreach ONT and its power supply)</P> <P>&nbsp;</P> <P>Even if Sky is going to replace the Hub, you need to safeguard the current one.</P> <P>&nbsp;</P> Thu, 26 Dec 2024 20:26:52 GMT https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863271#M453190 TimmyBGood 2024-12-26T20:26:52Z https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863274#M453191 <P>Clear thanks!&nbsp;<BR /><BR /></P><P>I already took my sky hub and plugged in to my new house openreach ONT hoping for a xmas miracle <span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span><span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span><span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span>. But it obviously didnt work. Now &nbsp;i spend 1 hour per day outside of house just to get any cellular connection <span class="lia-unicode-emoji" title=":rolling_on_the_floor_laughing:">🤣</span></P> Thu, 26 Dec 2024 20:28:46 GMT https://helpforum.sky.com/t5/Broadband/Move-home-long-time-to-get-new-house-connected/m-p/4863274#M453191 AsanAblyamitov 2024-12-26T20:28:46Z