https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4863156#M453160 <P>Not working&nbsp;</P> Thu, 26 Dec 2024 17:52:10 GMT Georgia55 2024-12-26T17:52:10Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4863156#M453160 <P>Not working&nbsp;</P> Thu, 26 Dec 2024 17:52:10 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4863156#M453160 Georgia55 2024-12-26T17:52:10Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4863164#M453166 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4288974">@Georgia55</a>&nbsp;</P> <P><SPAN>The first thing to do is check to see if there are any outages in your local area via this link <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></SPAN></P> <P>&nbsp;</P> <P><SPAN>If there isn't try running the line test here</SPAN></P> <P><SPAN><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></SPAN></P> <P>&nbsp;</P> <P><SPAN>You can also run the test via the MySky app on a mobile data connection.&nbsp;</SPAN><SPAN>Once completed, if it reports back that all is good click on 'broadband' to run an updated test.</SPAN></P> <P>&nbsp;</P> <P><SPAN>If you get amber or red you need to follow the on screen instructions.</SPAN></P> <P><SPAN>Feedback</SPAN></P> Thu, 26 Dec 2024 18:01:18 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/4863164#M453166 Daniel0210 2024-12-26T18:01:18Z