topic Not recognised as a Sky customer in Broadband https://helpforum.sky.com/t5/Broadband/Not-recognised-as-a-Sky-customer/m-p/4863151#M453158 <P><SPAN>My Sky says I don't have broadband with Sky when I obviously do and am paying for and receiving the service.</SPAN></P> Thu, 26 Dec 2024 17:52:06 GMT neilkh 2024-12-26T17:52:06Z Not recognised as a Sky customer https://helpforum.sky.com/t5/Broadband/Not-recognised-as-a-Sky-customer/m-p/4863151#M453158 <P><SPAN>My Sky says I don't have broadband with Sky when I obviously do and am paying for and receiving the service.</SPAN></P> Thu, 26 Dec 2024 17:52:06 GMT https://helpforum.sky.com/t5/Broadband/Not-recognised-as-a-Sky-customer/m-p/4863151#M453158 neilkh 2024-12-26T17:52:06Z Re: Not recognised as a Sky customer https://helpforum.sky.com/t5/Broadband/Not-recognised-as-a-Sky-customer/m-p/4863155#M453159 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4288963">@neilkh</a>&nbsp;check you are logging in with the Sky id linked to the account. If you are certain you are call Sky to getvthe id sorted out.</P> Thu, 26 Dec 2024 17:54:09 GMT https://helpforum.sky.com/t5/Broadband/Not-recognised-as-a-Sky-customer/m-p/4863155#M453159 Chrisee 2024-12-26T17:54:09Z Re: Sky app won't recognise me as customer https://helpforum.sky.com/t5/Broadband/Not-recognised-as-a-Sky-customer/m-p/4863239#M453183 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4288963">@neilkh</a>&nbsp;</P> <P>Give this a try:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-id-cant-access-all-my-services" target="_blank">https://www.sky.com/help/articles/sky-id-cant-access-all-my-services</A></P> Thu, 26 Dec 2024 19:31:52 GMT https://helpforum.sky.com/t5/Broadband/Not-recognised-as-a-Sky-customer/m-p/4863239#M453183 caesarome 2024-12-26T19:31:52Z