topic Re: Wifi in Broadband https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4862146#M452839 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328765">@Fiona+Storrier</a>&nbsp;</P> <P>I don't know what tests you have run so the first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 24 Dec 2024 22:34:16 GMT caesarome 2024-12-24T22:34:16Z Wifi https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4862089#M452828 <P>We don't seem to have wifi connection altho the tests say all is fine.&nbsp;</P> Tue, 24 Dec 2024 20:49:22 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4862089#M452828 Fiona+Storrier 2024-12-24T20:49:22Z Re: Wifi https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4862146#M452839 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328765">@Fiona+Storrier</a>&nbsp;</P> <P>I don't know what tests you have run so the first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 24 Dec 2024 22:34:16 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/4862146#M452839 caesarome 2024-12-24T22:34:16Z