https://helpforum.sky.com/t5/Broadband/Compensation/m-p/4861837#M452773 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4287721">@Courtney1998</a>&nbsp;</P> <P>&nbsp;</P> <P>I'd observe the period before the activation date wouldn't be covered by the Ofcom scheme: you may be able to negotiate a refund on the broadband subscription.</P> Tue, 24 Dec 2024 15:44:47 GMT TimmyBGood 2024-12-24T15:44:47Z https://helpforum.sky.com/t5/Broadband/Compensation/m-p/4861832#M452771 <P>I informed sky I was moving home on 7 December 2024 I was switched off on the 6th of December and engernieering visit was booked for the 19th of December I'm also with out a route box up until today I've had no use of the internet from date 6/12/2024 to 24/12/2024 so I'm looking for my bill to be reduced or compensated&nbsp;</P> Tue, 24 Dec 2024 15:19:27 GMT https://helpforum.sky.com/t5/Broadband/Compensation/m-p/4861832#M452771 Courtney1998 2024-12-24T15:19:27Z https://helpforum.sky.com/t5/Broadband/Compensation/m-p/4861834#M452772 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4287721">@Courtney1998</a>&nbsp; Nothing will happen on the back of a forum post, best to call them to discuss any compensation.</P> Tue, 24 Dec 2024 15:21:52 GMT https://helpforum.sky.com/t5/Broadband/Compensation/m-p/4861834#M452772 GD1 2024-12-24T15:21:52Z https://helpforum.sky.com/t5/Broadband/Compensation/m-p/4861837#M452773 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4287721">@Courtney1998</a>&nbsp;</P> <P>&nbsp;</P> <P>I'd observe the period before the activation date wouldn't be covered by the Ofcom scheme: you may be able to negotiate a refund on the broadband subscription.</P> Tue, 24 Dec 2024 15:44:47 GMT https://helpforum.sky.com/t5/Broadband/Compensation/m-p/4861837#M452773 TimmyBGood 2024-12-24T15:44:47Z