https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4861330#M452642 <P>Broadband cutting out for at least 4 hours.</P><P>checked broadband and Wi-Fi on app and it's saying all looks good but it's clearly not.</P> Mon, 23 Dec 2024 21:51:28 GMT AR78 2024-12-23T21:51:28Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4861330#M452642 <P>Broadband cutting out for at least 4 hours.</P><P>checked broadband and Wi-Fi on app and it's saying all looks good but it's clearly not.</P> Mon, 23 Dec 2024 21:51:28 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4861330#M452642 AR78 2024-12-23T21:51:28Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4861410#M452663 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4287269">@AR78</a>&nbsp;</P> <P><SPAN>The first thing to do is check to see if there are any outages in your local area via this link <A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></SPAN></P> <P>&nbsp;</P> <P><SPAN>If there isn't try running the line test here</SPAN></P> <P><SPAN><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></SPAN></P> <P><SPAN>You can also run the test via the MySky app on a mobile data connection.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Once completed, if it reports back that all is good click on 'broadband' to run an updated test.&nbsp;</SPAN><SPAN>If you get amber or red you need to follow the on screen instructions.&nbsp;</SPAN></P> Tue, 24 Dec 2024 03:56:12 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4861410#M452663 Daniel0210 2024-12-24T03:56:12Z