topic Re: Max Hub needs rebooting multiple times per day in Broadband

Max Hub needs rebooting multiple times per day

Regional+Accent — Sat, 21 Dec 2024 17:32:15 GMT

My internet repeatedly ddops requiring the hub to be rebooted several times per day. I've only noticed this happening on weekends as I'm at work during the week and not had an issue of evenings. Its almost as if I can only use no more than 2 devices at any time without having an issue. During the week we tend to only use tv apps/fire stick, but at the weekends we'll also make use of laptops and PCs too. I've recently come back to sky (21st Nov), and my previous connection with sky didn't have any issues so I can only presume its the new model of hub. It's very limited in its functionality as well as requiring an additional subscription for some settings (so I hear) which seems lile a terribe idea - but anything to squeeze more money out of your customers, right?

Re: Max Hub needs rebooting multiple times per day

TimmyBGood — Sat, 21 Dec 2024 17:36:53 GMT

@Regional+Accent wrote:

as well as requiring an additional subscription for some settings (so I hear)

The Hub settings unlocked by the WiFi Max subscription supplement are for Parental Controls.

https://www.sky.com/help/articles/sky-wifi-max-parental-controls

Re: Max Hub needs rebooting multiple times per day

Regional+Accent — Mon, 23 Dec 2024 10:17:35 GMT

@TimmyBGood wrote:
@Regional+Accent wrote:

as well as requiring an additional subscription for some settings (so I hear)

The Hub settings unlocked by the WiFi Max subscription supplement are for Parental Controls.

https://www.sky.com/help/articles/sky-wifi-max-parental-controls

THAT'S EVEN WORSE!!

Forcing parents to pay extra for the 'privilege' of protecting their kids. Talk about an evil corporation.

But thanks for replying without answering my query