https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4860570#M452419 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2769323">@Ahucheke</a>&nbsp;what do the lights on your hub show? See&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>If your hub has lost connection to the line and the My Sky app's connection test doesnt tell you Sky are aware of a fault call them to report it.if the hub is connected the issue is in your home with the WiFi connection from the hub to the device.</P> Mon, 23 Dec 2024 07:31:04 GMT Chrisee 2024-12-23T07:31:04Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4860531#M452394 <P>My WiFi is not working despite tests showing it's ok, it's not connecting from my devices and this seems to be a regular occurrence&nbsp;</P> Mon, 23 Dec 2024 04:43:10 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4860531#M452394 Ahucheke 2024-12-23T04:43:10Z https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4860570#M452419 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2769323">@Ahucheke</a>&nbsp;what do the lights on your hub show? See&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>If your hub has lost connection to the line and the My Sky app's connection test doesnt tell you Sky are aware of a fault call them to report it.if the hub is connected the issue is in your home with the WiFi connection from the hub to the device.</P> Mon, 23 Dec 2024 07:31:04 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-working/m-p/4860570#M452419 Chrisee 2024-12-23T07:31:04Z