topic Sky WiFi box broken in Broadband

Sky WiFi box broken

Keeley16 — Sun, 22 Dec 2024 20:38:03 GMT

My WiFi sky box is broke no lights on I have no WiFi in my home power light keeps flickering then turning off

Re: Sky WiFi box broken

Chrisee — Mon, 23 Dec 2024 07:44:16 GMT

@Keeley16 as you need to get Sky to replace the hub so I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

Given its 2 days to Christmas it is very likely the replacement will arrive after the holiday.

Re: Sky WiFi box broken

Lisa-P1987 — Mon, 23 Dec 2024 11:25:54 GMT

Thanks for escalating this. We’ve sent Keeley16 an invite to chat.

Re: Sky WiFi box broken

Addie15 — Fri, 27 Dec 2024 08:50:22 GMT

Update-We are closing this invite now but if you still need help, please let us know so we can re-escalate this for you. Thanks.