topic No WIFI ….. again! in Broadband

No WIFI ….. again!

Char0307 — Sun, 22 Dec 2024 16:20:34 GMT

No WIFI again, same time as last year and was without any broadband all over Christmas!

Re: No WIFI ….. again!

caesarome — Sun, 22 Dec 2024 16:23:08 GMT

@Char0307

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: No WIFI ….. again!

TimmyBGood — Sun, 22 Dec 2024 16:28:23 GMT

@Char0307

Unfortunately there's very little time for repair (and a significantly reduced workforce doing such work) between Monday morning and Tuesday afternoon, plus another storm.