topic Re: Max hub set up step 3 stuck in obtaining IP address phSe in Broadband

Max hub set up step 3 stuck in obtaining IP address phSe

abbottp — Wed, 18 Dec 2024 11:50:59 GMT

Trying to set up new max hub got to step 3 of 4 seems to stuck in step 3 obtaining IP address
Grateful for some pointers.
Thanks

Re: Max hub set up step 3 stuck in obtaining IP address phSe

Mr+Flibbles+86 — Thu, 19 Dec 2024 09:25:53 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Max hub set up step 3 stuck in obtaining IP address phSe

Tom-W19 — Sun, 22 Dec 2024 09:09:41 GMT

Hi @abbottp

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.