https://helpforum.sky.com/t5/Broadband/My-phone-is-haven-trouble-loading/m-p/4859609#M452107 My Internet is playing upmon my to phones Sun, 22 Dec 2024 00:21:00 GMT JOSH24680 2024-12-22T00:21:00Z https://helpforum.sky.com/t5/Broadband/My-phone-is-haven-trouble-loading/m-p/4859609#M452107 My Internet is playing upmon my to phones Sun, 22 Dec 2024 00:21:00 GMT https://helpforum.sky.com/t5/Broadband/My-phone-is-haven-trouble-loading/m-p/4859609#M452107 JOSH24680 2024-12-22T00:21:00Z https://helpforum.sky.com/t5/Broadband/My-phone-is-haven-trouble-loading/m-p/4859672#M452123 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3575105">@JOSH24680</a>&nbsp;impossible to know without a lot more information so why but try some simple trouble shooting yourself? </P> <P>&nbsp;</P> <P>First check if other devices are affected if not the issue is with your phone. Many phones have a setting where they switch to using mobilecdata if thst is faster if that applies then turn that off.</P> <P>&nbsp;</P> <P>Also try the phones nearer the hub if they connect there but not elsewhere it is a wifi signal issue. If everything is disconnecting check the lights on your hub&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>.</P> Sun, 22 Dec 2024 08:31:34 GMT https://helpforum.sky.com/t5/Broadband/My-phone-is-haven-trouble-loading/m-p/4859672#M452123 Chrisee 2024-12-22T08:31:34Z