topic Re: No internet reaching bedrooms in Broadband

No internet reaching bedrooms

Katie198 — Fri, 20 Dec 2024 10:44:38 GMT

Just got installed on Saturday and the WiFi is not reaching the bedrooms at all? I've purchased a repeater but it's not helping. Any ideas?

Re: No internet reaching bedrooms

Tom-W19 — Sat, 21 Dec 2024 14:57:24 GMT

Hi @Katie198

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: No internet reaching bedrooms

Ginnaj — Sat, 21 Dec 2024 15:28:54 GMT

I've had the same problem with mine! It worked great with my old hub that I had on half the speed with bt . I think it's the hubs... they just aren't as good!