Losing connection and slow WiFi

Adelelouise1 — Thu, 19 Dec 2024 18:47:54 GMT

we have having issues with WiFi connection over the last 3 weeks or so, it is incredibly slow and we keep losing connection.

Please can you advise

Re: Losing connection and slow WiFi

Addie15 — Fri, 20 Dec 2024 10:10:43 GMT

Hi there, @Adelelouise1. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147