https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4857769#M451668 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/985614">@qwerk</a>&nbsp;if you have the white Sky hub thst can happen if the device doesn't support the WPA3-T wifibsecurity thst unit uses by default change the wifi security level to WPA2 in the hub's section of the My Sky app.</P> <P>&nbsp;</P> <P>If thst doesn't work pist again.</P> Fri, 20 Dec 2024 07:37:01 GMT Chrisee 2024-12-20T07:37:01Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4857733#M451655 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4032.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/106568i56CE760E0F9D748F/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_4032.png" alt="IMG_4032.png" /></span></P><P> </P><P>The test said everything is ok but I can't connect to the WiFi&nbsp;</P> Fri, 20 Dec 2024 05:35:39 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4857733#M451655 qwerk 2024-12-20T05:35:39Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4857769#M451668 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/985614">@qwerk</a>&nbsp;if you have the white Sky hub thst can happen if the device doesn't support the WPA3-T wifibsecurity thst unit uses by default change the wifi security level to WPA2 in the hub's section of the My Sky app.</P> <P>&nbsp;</P> <P>If thst doesn't work pist again.</P> Fri, 20 Dec 2024 07:37:01 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/4857769#M451668 Chrisee 2024-12-20T07:37:01Z