topic Internet not working, only installed today in Broadband

Internet not working, only installed today

HelsBells3 — Thu, 19 Dec 2024 21:19:24 GMT

Installed today, now internet not working. Have tried all troubleshooting methods. I WFH so this is a disaster for me. Please help asap.

Re: Internet not working, only installed today

Addie15 — Fri, 20 Dec 2024 10:30:26 GMT

Hi there, @HelsBells3. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet not working, only installed today

Addie15 — Mon, 23 Dec 2024 10:03:49 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.