topic Now downstairs poor connection in Broadband

Now downstairs poor connection

Emilia4 — Thu, 19 Dec 2024 20:19:39 GMT

Hi.in the 12 dec engineer fitted my sky broadband. There is a lot of problem with the down stairs range in my house.. My children have to study in the evening.I'm very disappointed.Can you send me an extender for the bottom as well?

Re: Now downstairs poor connection

Addie15 — Fri, 20 Dec 2024 10:25:29 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Now downstairs poor connection

Addie15 — Mon, 23 Dec 2024 10:02:55 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.