topic Re: broadband help in Broadband https://helpforum.sky.com/t5/Broadband/broadband-help/m-p/4857258#M451504 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4283270">@mgtankard</a>&nbsp;wrote:S<BR /><P>I have signed up for broadband I am being connected on 3 January 2025 I have a phone line Sky should be carying out a switch withWight fibre,&nbsp; &nbsp; &nbsp;why do I need O2 to come and connect a line</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4283270">@mgtankard</a>&nbsp;</P><P>If your upgrading from fttc to fttp (full fibre) then before the Sky equipment can be installed, <STRONG>Openreach</STRONG> need to come and connect fibre from the street to an ONT (basically a connection box which you plug the Sky router into) inside your property.</P><P>&nbsp;</P><P>Nothing to do with O2.</P> Thu, 19 Dec 2024 14:07:08 GMT Doc5907 2024-12-19T14:07:08Z broadband help https://helpforum.sky.com/t5/Broadband/broadband-help/m-p/4857084#M451458 <P>I have signed up for broadband I am being connected on 3 January 2025 I have a phone line Sky should be carying out a switch withWight fibre,&nbsp; &nbsp; &nbsp;why do I need O2 to come and connect a line</P> Thu, 19 Dec 2024 11:22:09 GMT https://helpforum.sky.com/t5/Broadband/broadband-help/m-p/4857084#M451458 mgtankard 2024-12-19T11:22:09Z Re: broadband help https://helpforum.sky.com/t5/Broadband/broadband-help/m-p/4857258#M451504 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4283270">@mgtankard</a>&nbsp;wrote:S<BR /><P>I have signed up for broadband I am being connected on 3 January 2025 I have a phone line Sky should be carying out a switch withWight fibre,&nbsp; &nbsp; &nbsp;why do I need O2 to come and connect a line</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4283270">@mgtankard</a>&nbsp;</P><P>If your upgrading from fttc to fttp (full fibre) then before the Sky equipment can be installed, <STRONG>Openreach</STRONG> need to come and connect fibre from the street to an ONT (basically a connection box which you plug the Sky router into) inside your property.</P><P>&nbsp;</P><P>Nothing to do with O2.</P> Thu, 19 Dec 2024 14:07:08 GMT https://helpforum.sky.com/t5/Broadband/broadband-help/m-p/4857258#M451504 Doc5907 2024-12-19T14:07:08Z