topic Re: How do I book a sky broadband engineer in Broadband https://helpforum.sky.com/t5/Broadband/How-do-I-book-a-sky-broadband-engineer/m-p/4857233#M451499 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4283368">@Jess133</a>&nbsp;</P> <P>Do you have a fault, if so try this online test as it might allow you to book an engineer is an external fault is found. You&nbsp;should note that the turnaround&nbsp;for an Openreach engineer is 3-5 working days:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 19 Dec 2024 13:34:15 GMT caesarome 2024-12-19T13:34:15Z How do I book a sky broadband engineer https://helpforum.sky.com/t5/Broadband/How-do-I-book-a-sky-broadband-engineer/m-p/4857219#M451497 <P>I need sky broadband and talk engineer, the number is useless.</P><P>&nbsp;</P> Thu, 19 Dec 2024 13:23:05 GMT https://helpforum.sky.com/t5/Broadband/How-do-I-book-a-sky-broadband-engineer/m-p/4857219#M451497 Jess133 2024-12-19T13:23:05Z Re: How do I book a sky broadband engineer https://helpforum.sky.com/t5/Broadband/How-do-I-book-a-sky-broadband-engineer/m-p/4857233#M451499 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4283368">@Jess133</a>&nbsp;</P> <P>Do you have a fault, if so try this online test as it might allow you to book an engineer is an external fault is found. You&nbsp;should note that the turnaround&nbsp;for an Openreach engineer is 3-5 working days:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 19 Dec 2024 13:34:15 GMT https://helpforum.sky.com/t5/Broadband/How-do-I-book-a-sky-broadband-engineer/m-p/4857233#M451499 caesarome 2024-12-19T13:34:15Z