topic Re: Slow WiFi speeds in Broadband https://helpforum.sky.com/t5/Broadband/Slow-WiFi-speeds/m-p/4856731#M451335 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4283025">@Charlie90210</a>&nbsp;wrote:<BR /> <P>I need this rectified or I will be cancelling my contract.&nbsp;</P> <HR /></BLOCKQUOTE> <P>As you are only talking to other customers have you run&nbsp;the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 18 Dec 2024 22:33:31 GMT caesarome 2024-12-18T22:33:31Z Slow WiFi speeds https://helpforum.sky.com/t5/Broadband/Slow-WiFi-speeds/m-p/4856723#M451333 <P>Since moving to sky out wifi connection has been awful. Netflix and YouTube buffering on the lowest quality. Really not the service advertised I need this rectified or I will be cancelling my contract.&nbsp;</P> Wed, 18 Dec 2024 22:25:23 GMT https://helpforum.sky.com/t5/Broadband/Slow-WiFi-speeds/m-p/4856723#M451333 Charlie90210 2024-12-18T22:25:23Z Re: Slow WiFi speeds https://helpforum.sky.com/t5/Broadband/Slow-WiFi-speeds/m-p/4856731#M451335 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4283025">@Charlie90210</a>&nbsp;wrote:<BR /> <P>I need this rectified or I will be cancelling my contract.&nbsp;</P> <HR /></BLOCKQUOTE> <P>As you are only talking to other customers have you run&nbsp;the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 18 Dec 2024 22:33:31 GMT https://helpforum.sky.com/t5/Broadband/Slow-WiFi-speeds/m-p/4856731#M451335 caesarome 2024-12-18T22:33:31Z