topic Broadband down in Broadband

Broadband down

jadiepops — Wed, 18 Dec 2024 15:47:57 GMT

Broadband having problems for even keep saying you fix it not been write since BT put new wire in the house.

Re: Broadband down

Mr+Flibbles+86 — Thu, 19 Dec 2024 09:32:13 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broadband down

Tom-W19 — Sun, 22 Dec 2024 09:11:04 GMT

Hi @jadiepops

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.