topic Poor wifi drops apps through Global Protect in Broadband

Poor wifi drops apps through Global Protect

RichardSky3 — Wed, 18 Dec 2024 14:11:06 GMT

When working upstairs (back of house) in home office, wifi signal drops to low, internet still available, however it appears signal strength is too low to support apps through Global Protect. Hub in downstairs front of house

Re: Poor wifi drops apps through Global Protect

Mr+Flibbles+86 — Thu, 19 Dec 2024 09:30:26 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Poor wifi drops apps through Global Protect

Tom-W19 — Sat, 21 Dec 2024 17:32:24 GMT

Hi @RichardSky3

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Re: Poor wifi drops apps through Global Protect

RichardSky3 — Wed, 08 Jan 2025 09:50:44 GMT

Couldn't join private chat opened at time, back working for home and same issue occurring