https://helpforum.sky.com/t5/Broadband/Re-my-connection/m-p/4855781#M450986 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2055076">@Elliott8492</a>&nbsp;</P> <P>As customers here we can't help each other but the next time it has happens try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 18 Dec 2024 05:46:27 GMT caesarome 2024-12-18T05:46:27Z https://helpforum.sky.com/t5/Broadband/Re-my-connection/m-p/4855753#M450983 HI my broundband is constantly going down all hours of the day has been going on now for a week please look into Wed, 18 Dec 2024 01:15:39 GMT https://helpforum.sky.com/t5/Broadband/Re-my-connection/m-p/4855753#M450983 Elliott8492 2024-12-18T01:15:39Z https://helpforum.sky.com/t5/Broadband/Re-my-connection/m-p/4855781#M450986 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2055076">@Elliott8492</a>&nbsp;</P> <P>As customers here we can't help each other but the next time it has happens try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 18 Dec 2024 05:46:27 GMT https://helpforum.sky.com/t5/Broadband/Re-my-connection/m-p/4855781#M450986 caesarome 2024-12-18T05:46:27Z