https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4855611#M450936 <P>The internet goes off once or twice every week</P> Tue, 17 Dec 2024 21:11:51 GMT Neil2013 2024-12-17T21:11:51Z https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4855611#M450936 <P>The internet goes off once or twice every week</P> Tue, 17 Dec 2024 21:11:51 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4855611#M450936 Neil2013 2024-12-17T21:11:51Z https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4855656#M450957 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4281928">@Neil2013</a>&nbsp;</P> <P>Next time it goes off try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 17 Dec 2024 21:52:28 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/4855656#M450957 caesarome 2024-12-17T21:52:28Z