https://helpforum.sky.com/t5/Broadband/Keeps-recognising-virgin-wifi/m-p/4855158#M450825 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/993226">@glynn29</a>&nbsp;</P> <P>Do you have any 3rd party extenders/boosters in the house? These likely need to be factory reset and paired with your Sky hub</P> Tue, 17 Dec 2024 15:14:09 GMT jamesn123 2024-12-17T15:14:09Z https://helpforum.sky.com/t5/Broadband/Keeps-recognising-virgin-wifi/m-p/4855072#M450800 Since my sky hub was installed my WiFi keeps alternating between sky and virgin even though virgin has been taken out of the house. When I go to my WiFi settings it shows I am connected to virgin so I have to switch back to sky. My main problem is my wife's phone does not pick up the sky WiFi and is permanently showing it as connected to virgin. How can this be as all the virgin equipment has been taken away. Tue, 17 Dec 2024 14:06:03 GMT https://helpforum.sky.com/t5/Broadband/Keeps-recognising-virgin-wifi/m-p/4855072#M450800 glynn29 2024-12-17T14:06:03Z https://helpforum.sky.com/t5/Broadband/Keeps-recognising-virgin-wifi/m-p/4855158#M450825 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/993226">@glynn29</a>&nbsp;</P> <P>Do you have any 3rd party extenders/boosters in the house? These likely need to be factory reset and paired with your Sky hub</P> Tue, 17 Dec 2024 15:14:09 GMT https://helpforum.sky.com/t5/Broadband/Keeps-recognising-virgin-wifi/m-p/4855158#M450825 jamesn123 2024-12-17T15:14:09Z