topic Re: WiFi booster not connecting in Broadband

WiFi booster not connecting

Markyboy1982 — Mon, 16 Dec 2024 17:51:52 GMT

I have an old white sky WiFi booster but can't get it to connect to my router that I got when I upgraded to sky q. Are these compatible or is there a way to connect them when other than WPS?

Re: WiFi booster not connecting

TimmyBGood — Mon, 16 Dec 2024 19:06:37 GMT

@Markyboy1982

Each Sky router model has a matching booster: the only interchangeability is between the Q Hub and Broadband Hub boosters.

https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with

The original Sky Wireless Booster booster is only compatible with the 2013 Sky Hub, and the Max 'pod' with the Sky Max Hub

Re: WiFi booster not connecting

Markyboy1982 — Tue, 17 Dec 2024 12:01:41 GMT

Brilliant cheers for that, much appreciated! Do you know if I can just order a booster online or do I need to get someone on online chat/phone?