topic Re: Internet intermittent connectivity in Broadband

Internet intermittent connectivity

Matt226 — Sat, 14 Dec 2024 21:44:09 GMT

Throughout today the internet has been consistently dropping and reconnecting the devices have not moved and typically work well, but today across all devices ( main box and mini) along with phones and Xbox each item has lost connection at some point today and this evening it has gotten worse

Re: Internet intermittent connectivity

Addie15 — Sun, 15 Dec 2024 11:55:22 GMT

Hi there, @Matt226. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet intermittent connectivity

Addie15 — Tue, 17 Dec 2024 11:58:06 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.