https://helpforum.sky.com/t5/Broadband/Lost-connection/m-p/4854615#M450630 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4280470">@Christine1983</a>&nbsp;wrote:<BR />Hi I am having issues with my connection at home<HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4280470">@Christine1983</a>&nbsp;</P><P>&nbsp;</P><P>To begin with try checking if there are any outages in your area using following link.<BR /><BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR /><BR />If this shows no issues you could try running the line test at the following link.<BR /><BR /><BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 17 Dec 2024 00:26:20 GMT Doc5907 2024-12-17T00:26:20Z https://helpforum.sky.com/t5/Broadband/Lost-connection/m-p/4854598#M450627 Hi I am having issues with my connection at home Mon, 16 Dec 2024 22:59:46 GMT https://helpforum.sky.com/t5/Broadband/Lost-connection/m-p/4854598#M450627 Christine1983 2024-12-16T22:59:46Z https://helpforum.sky.com/t5/Broadband/Lost-connection/m-p/4854615#M450630 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4280470">@Christine1983</a>&nbsp;wrote:<BR />Hi I am having issues with my connection at home<HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4280470">@Christine1983</a>&nbsp;</P><P>&nbsp;</P><P>To begin with try checking if there are any outages in your area using following link.<BR /><BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR /><BR />If this shows no issues you could try running the line test at the following link.<BR /><BR /><BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 17 Dec 2024 00:26:20 GMT https://helpforum.sky.com/t5/Broadband/Lost-connection/m-p/4854615#M450630 Doc5907 2024-12-17T00:26:20Z