https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4854242#M450524 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4280616">@Jonstew</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 16 Dec 2024 16:49:29 GMT caesarome 2024-12-16T16:49:29Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4854181#M450501 I have lost Internet and on check my service it's say everything looks OK but it can't as I have no Internet so need someone to look into this and get it sorted Mon, 16 Dec 2024 15:32:26 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4854181#M450501 Jonstew 2024-12-16T15:32:26Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4854242#M450524 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4280616">@Jonstew</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 16 Dec 2024 16:49:29 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4854242#M450524 caesarome 2024-12-16T16:49:29Z